Capital Equipment Service Strategy in Medical Device
- gtzhang100
- Feb 20, 2025
- 1 min read
🔄 CE Service Strategy FAQs ...
What are some questions you have?
Service Location and Personnel
✓ Where will repairs be performed - in the field or at a depot facility?
✓ Who will be responsible for responding to service calls?
✓ Who will perform repairs and maintenance work?
Design and Serviceability
✓ How has serviceability been incorporated into the product design?
Service Management
✓ What is the plan for managing service components, including:
Inventory and spare parts
Maintenance tools
Loaner equipment
Financial and Contract Considerations
✓ What is the payment structure for service work?
✓ What is covered under warranty?
✓ Will service contracts be offered to customers?
What are some of the questions you have asked?
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